Quality Manager

Salary negotiable plus generous benefit package

To facilitate implementation and development of the Quality Management system (QMS) for VolkerHighways.

·         Liaise with the external assessment bodies on all matters related to the external accreditation process.

·         Ensure the promotion of awareness of customer requirements throughout the organisation.

·         Ensure that processes needed for the Quality Management System (QMS) are established, implemented and maintained.

Key Responsibilities

·         To ensure that information, training and instruction and task-specific advice on quality management meets the needs of employees and those working on our behalf.

·         To ensure that the QMS and associated supporting information incorporates construction and highways maintenance.

·         To ensure that the requirements of the QMS are being applied on operational projects and associated activities.

·         To monitor operational compliance to the QMS and the requirements of the BS EN ISO 9001:2015, ensuring implementation of effective improvement/preventive measures.

·         The reporting of quality related performance information, including but not restricted to audits, non-conformances, defects.

·         The effective use of Workspace and Project SMART functionalities in their relation to operational records.

·         To ensure that quality aspects of pre-qualification questionnaires and tenders are in accordance with the QMS.

·         To provide assistance to Business Development for Quality submissions for pre-qualification questionnaires and tenders.

·         Timely responses to pre-qualification questionnaires and tender submissions.  

·         All VH quality planning meetings, inspections and audits are completed within specified timescales

·         All non-conformances are closed out within specified timescales.

·         Fulfil the requirements for on-the-job quality awareness training.

·         Facilitate management reporting requirements on quality compliance.

·         Demonstrable improvement of the QMS.

Qualifications/Experience Required

·         Associate member of the Chartered Quality Institute (CQI) (or working  toward).

·         Internal Auditor (ISO 9001:2015) with demonstrable experience of 1^st, 2^nd, and 3^rd party audits.

·         Diploma in Quality Management (and ideally educated in an engineering discipline e.g. Civil/Mechanical/Structural Engineer).

·         Demonstrable construction and highways maintenance experience is essential

·         Training and presentation experience throughout all levels of an organisation, preferably trained to ‘Train the Trainer’ level.

·         Good interpersonal skills with the ability to guide and educate/train at all levels

·         CSCS card holder.

For full job description:  Lead Quality Manager - Rail - Job Description.pdf